Accessibility statement

Published on 30 October 2019


This is an accessibility statement for Fluent Interaction Ltd.

This website is run by Fluent Interaction Ltd. We want as many people as possible to be able to use this website. For example, that means you should be able to:

AbilityNet has advice on making your device easier to use if you have a disability.


How accessible this website is

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.


1. The site can still be used when zoomed into 200% however there are some case study panels where the logo overlaps with the title.

1.4.4 Resize text 

Except for captions and images of text, text can be resized without assistive technology up to 200 percent without loss of content or functionality.


2. On the ‘Home’ page, the client quotes buttons are empty and users are unable to skip past the quotes and move on to the next section.

2.5.3 Label in Name

For components with labels (e.g. text boxes for forms) include the name of the component visually and in the code (is read out by screen reader). A best practice is to have the text of the label at the start of the name.


3. On the ‘Our culture’ page, voice over is reading ‘us’ as ‘U.S’.

2.4.6 Headings and Labels

Headings and labels describe topic or purpose.


4. Illustrations on ‘Our culture’ page do not have alt text.

1.1.1 Non-text Content

All non-text content that is presented to the user has a text alternative that serves the equivalent purpose. E.g. an image that shows a space. ensure the code include an appropriate name for the image.


5. On the ‘Our culture’ page, The photo gallery has descriptions for the images however when clicked onto the link of the images, the preview of the images causes the screen reader to get stuck and the user will need to esc to return to the previous images.

508 standard

When pages utilize scripting languages to display content, or to create interface elements, the information provided by the script shall be identified with functional text that can be read by assistive technology


What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 14 days.


Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us through email or give us a ring.


How we tested this website

This website was last tested on 30 October 2019. The test was carried out by Fluent Interaction Ltd, using Voice Over, Zoom, WAVE and referring to WCAG 2.1 Accessibility AA to test the Homepage, Work, Service, Contact, Culture and one of the case study templates (NCSC) .

We only tested the NCSC case study page and the other case studies all use the same template.

For a copy of the full accessibility report please email us 

This statement was prepared on 30 October 2019. It was last updated on 30 October 2019.