Fluent Interaction

A digital user experience agency that is large enough to deliver and small enough to care.

Our Work

We are a digital product & service agency, specialising in research, strategy and design.

View our work

Our Clients

“NCSC Royal Marsden logo “Santander “Office Hunter logo Paddypower logo “Eurotunnel “Betfair “Channel

Why Fluent?

A magnifying glass inspecting a broken wire

Discover the real problem

We help you identify and solve the real problem using rich insights gained from your users.

Computer with a webcam to record user testing session

Evidence-based approach

We design high-fidelity prototypes to test our ideas with real users and create evidence-based digital services.

Speech bubbles with text and a pie chart

Clearly actionable insights

Our highly skilled and multi-disciplinary team turn complex problems into clear solutions.

Have a project in mind?

Get in touch if there is a project we could help you with!

Get in touch

COVID-19 update

We’d like to reassure our clients, partners, friends and anyone else who knows us that we are continuing to operate in these difficult and unprecedented times.

In line with current Government guidelines, we have introduced remote working to ensure our employees are safe, while continuing to offer clients the same level of service as normal.

While we have closed our studios until further notice, we are supporting our clients through remote working. Using Zoom or other technologies, we can offer:

Remote user research, including usability testing on all devices

Recruitment for remote sessions, with additional tech support sessions being held prior to days of research to guarantee smooth running of the sessions

Client meetings, workshops, sprint ceremonies etc

Design, prototypes have been built to serve remote user testing and adapted to guide users through research sessions

Quantitative research / analysis – diary studies, surveys etc

Don’t hesitate to contact us at info@fluent-interaction.co.uk if you would like to discuss an upcoming project and how our approach and services can be tailored to suit your needs.

Stay safe,

The Fluent team