People

We’re a small company by design. This helps us build strong, long-term relationships with our clients who love that every member of the Fluent team delivers to the same high standards every time.

Victoria Bevan

Victoria Bevan

User Experience Consultant

My fascination for people developed whilst studying for my English Literature degree, where I discovered contrasting perspectives through books. At Fluent, I love to encounter differing perspectives through research, and am endlessly surprised and delighted by people.

Nicola Bryson

Nicola Bryson

Studio Manager/ Accounts

I am responsible for the smooth running of the office and I’m the main point of contact for all accounts and invoices. I also manage all the studio bookings at Fluent Studios and ensure the studio is equipped and set up for each individual client’s needs.

Robert Cheyne

Rob Cheyne

Senior Designer

I am responsible for bringing creative concepts to life, from interactive prototypes, to concept boards and video work. I’m always looking for methods of improving how we set up our testing to make sure it’s as naturalistic as possible – especially if I can get the power tools out as well.

Sinead Dumigan

Sinead Dumigan

User Experience Consultant

I joined after completing a Masters in Product Design where my focus was on Human-centered, emotional and inclusive design. I believe that these disciplines are key in creating strong user-product relationships.

Ed Dyson

Ed Dyson

Senior User Experience Researcher

With over a decade in digital roles spanning content strategy, copywriting, user research, and client/project management, I bring a range of experience to the team. I relish engaging with users to establish insights that will improve a service.

Nicole Fermie

Nicole Fermie

User Experience Consultant

I’ve always sought to find interesting ways to communicate complex scientific concepts simply – which led me to do a Masters in Science, Culture and Communication. I enjoy using my eclectic background to make participants feel comfortable enough to be honest and confident during our user research sessions.

David Grayson

David Grayson

Director of User Experience Research

I head up the research arm of the company after years of working in behavioural research with a PhD in HCI. I’m passionate about the right approach to user research – gathering data in a reliable and valid way.

Paul Lakin

Paul Lakin

Managing Director

I keep an eye on all of our client projects. I founded the company back in 2003 and am all about precise detail. I also make sure our exacting levels of service, product and client satisfaction are delivered.

Faidon Loumakis

Faidon Loumakis

Senior User Experience Researcher

I joined Fluent after completing my MSc in Human-Centred Systems where my particular area of interest was user testing and creativity techniques in design.

An Marien

An Marien

Senior User Experience Researcher

I find it truly exciting to delve into understanding how people use and experience end products and services. With a MSc in Communication & Social Sciences, my focus is always on translating results and defining deliverables that fit the needs of the end customer.

Sarah Mokhtar

Sarah Mokhtar

User Experience Consultant

My Masters in Design Innovation (MDI) focused on creating an app to help people understand the experience of hearing voices or auditory hallucinations. I enjoy research, but have a healthy design streak as well, and thrive in projects that challenge me in both disciplines. 

Fiona Still

Fiona Still

Senior User Experience Researcher

I bring an academic rigour to all our work at Fluent. I like getting involved in long, complex projects and working to improve the ways we communicate our research findings to clients.

Have a project in mind?

Get in touch if there is a project we could help you with!

Get in touch